Deliver Amazing Customer Support in Less Time.

Bornevia is a simple online helpdesk software that feels and looks just like your favorite email client.
It lets you save time on onboarding new support reps and respond faster to customers as a team.

 
Bornevia Ticket
Bornevia Ticket

All Your Support Inboxes
in One Place

Connect your contact@, info@, or help@company.com email addresses to Bornevia helpdesk. Never miss another email again from your customers.

Bornevia Ticket

Easiest Helpdesk Software Ever

Using Bornevia feels just like using an email client. This way, no training is required to use it and your team can be productive right away.

Bornevia Ticket

Measure your Customer
Support Quality

Bornevia comes with a reporting dashboard that tracks response time, resolution time, individual team member’s performance, and customer satisfaction score.

Bornevia Ticket

It's Made For Teams

Know which team members are currently online in the helpdesk, who’ve just replied, assign cases, or discuss how to reply to customers with your team member using private notes.

Bornevia Ticket

Engage Customers in Real-Time

Add Bornevia live chat to your site and assist your customers in real-time when they buy online. Research shows that 30% of people prefer to chat before they buy.

Bornevia Ticket

Respond 32% Faster

It’s loaded with productivity features that let you reduce response time, such as canned responses, smart rules that can auto-assign support tickets, or chat triggers.

" As a secure payment gateway company, responsive support
as a team is highly crucial. That's exactly where Bornevia's
simplicity and advanced reporting are a BIG win for us "

-YOCKI SUPRIADI

HEAD OF CUSTOMER SUPPORT

Join the +2,200 modern businesses worldwide using Bornevia

Get Ready to Deliver Better Support